Privacy Policy

Introduction

AWT Transport Limited ("we", "us", or "our") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services or visit our website.

By using our services, you consent to the data practices described in this policy. If you do not agree with this policy, please do not use our services.

Information We Collect

Personal Information

We collect personal information that you voluntarily provide to us when you:

• Request a shipping quote or book our services
• Register for an account on our website
• Contact us with inquiries or customer support requests
• Apply for employment opportunities
• Subscribe to our newsletter or marketing communications

This information may include your name, email address, phone number, postal address, company name, and payment information.

Shipment Information

When you use our transport services, we collect information related to your shipment including pickup and delivery addresses, package dimensions and weight, contents description, and tracking information.

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. We also collect information about how you interact with our website.

How We Use Your Information

We use the information we collect for various purposes including:

• Providing, operating, and maintaining our transport and logistics services
• Processing and fulfilling shipment requests
• Communicating with you about your shipments, including sending tracking updates
• Processing payments and preventing fraudulent transactions
• Responding to your inquiries and providing customer support
• Sending you marketing and promotional communications (with your consent)
• Improving our services and website functionality
• Complying with legal obligations and resolving disputes

Information Sharing and Disclosure

We may share your information in the following circumstances:

Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, and customer service.

Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders or government agencies).

Consent

We may share your information with your explicit consent for other purposes not described in this policy.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data during transmission
• Regular security assessments and updates
• Access controls and authentication procedures
• Employee training on data protection practices

However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Data Protection Rights

Under UK data protection law, you have the following rights:

• Right of Access: You have the right to request copies of your personal data.
• Right to Rectification: You have the right to request correction of inaccurate or incomplete information.
• Right to Erasure: You have the right to request deletion of your personal data under certain conditions.
• Right to Restrict Processing: You have the right to request restriction of processing your personal data.
• Right to Object: You have the right to object to our processing of your personal data.
• Right to Data Portability: You have the right to request transfer of your data to another organization.

To exercise any of these rights, please contact us using the information provided at the end of this policy.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:

AWT Transport Limited
15 Montgomery Way
Carlisle CA1 2RW
United Kingdom

Phone: +44 7507 609462
Website: awttransportlimited.co.uk